Privacy Policy

At Bouquet Garden, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

Personal Information: When you place an order, create an account, or contact us, we may collect personal details such as your name, address, phone number, and email address.
Payment Information: To process your orders, we collect payment details such as your credit card information or other payment methods.
Transaction Information: We record details about your transactions with us, including the products you purchase and the dates and amounts of your purchases.
Technical Information: When you visit our website, we collect technical data such as your IP address, browser type, and operating system to help us understand how our website is being used and to improve your experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing: To process and fulfill your orders, including sending confirmation emails and delivery notifications.
Customer Support: To provide customer support and address your inquiries or concerns.
Personalization: To personalize your shopping experience, recommend products, and offer tailored promotions.
Marketing: To send you promotional materials and updates about our products and services. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions included in the emails.
Improvement: To improve our website, products, and services based on your feedback and usage patterns.
Security: To protect our website and users from fraud and other illegal activities.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Access Controls: We restrict access to your personal information to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

5. Your Rights

You have the right to:

Access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Request the deletion of your personal information, subject to certain legal exceptions.
Object to the processing of your personal information in certain circumstances.
Withdraw your consent to the processing of your personal information at any time.

To exercise any of these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].